Questions
|
Joy Voice’s Answers
|
How much does the on hold message system cost? |
$1,100 (inc.GST). Multiple sites are heavily discounted |
Do we own the hardware? |
Yes |
Do we have to sign any type of agreement or contract? |
No. Only a quote confirmation |
What is the duration of the contract? |
No contract |
How do I cancel the contract? |
No contract |
Are there any on-going costs? |
No. Only future message updates (DMC Pro-T) |
How much do the message updates cost? |
$220. (inc.GST) even less in prepaid loyalty packages |
Do you contact us for message updates? |
Yes |
How many paragraphs of information are in a standard script? |
12 paragraphs (6 minutes) |
Does your system allow time or date specific messages? |
Yes (Optional) |
How quickly can you have the system installed? |
4 working days (with our client’s cooperation) |
Is there an installation cost? |
No, if there is a Line Isolation Unit in place. |
What audio format does your system utilise? |
Digital Mp3 |
What is the warranty on your equipment? |
2 year full replacement |
Do you offer a free in-house demonstration? |
Yes (Melbourne Metro / Mornington Peninsula) |
Do you offer a payment plan? |
Yes, various options are available upon request. |
Do you accept Credit Card payments? |
Yes, Mastercard and Visa |
How long have you been producing on hold systems? |
Since 1990 |